Take the day-to-day off your plate
Calm, capable virtual assistant support for business owners who are tired of holding it all in their head. I work with everyone, with particular experience supporting ADHD, Autistic and AuDHD entrepreneurs.
Running a business means holding a hundred things in your head at once — inboxes, deadlines, client follow-ups, the social post you meant to write last Tuesday. You don't need to do all of it yourself.
I'm Michelle, a UK-based virtual assistant. I help busy business owners feel organised, calm and back in control of their day — by taking the operations, admin and behind-the-scenes work off their plate.
I work with all kinds of business owners, and I have particular experience supporting neurodivergent entrepreneurs — including those who are ADHD, Autistic or AuDHD. If your brain works brilliantly but your inbox doesn't, you're in the right place.
"I have been using Michelle’s admin services for many years – I think about 15! Her can-do, conscientious attitude has been a huge benefit to me as a small business owner, and although she is “virtual”, having Michelle as an assistant feels like having another member of the team." Kerry, Business Friend Ltd
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Operations & Organisation
Your inbox, calendar and systems, finally working with you, not against you.
No more opening your inbox with a sinking feeling. I'll set up clear systems for what's important, what's urgent and what's already handled — so you walk into each day knowing exactly where to start. Labels, categories, follow-ups, calendar holds: the unglamorous detail that makes everything else possible.
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Inbox triage, labelling and ongoing management
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Calendar and diary coordination
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Document organisation and formatting
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Schedule coordination and follow-ups
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Office cover and ad hoc task handling
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Social Media Management
You have the ideas. I handle the where, the how and the when.
Most business owners I work with don't have a content problem, they have a posting problem. Good ideas get stuck in notes apps, draft folders and half-finished captions. I take what you already have (or help you shape it), then schedule, publish and manage the engagement so your voice actually shows up consistently.
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Client email handling
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Appointment scheduling
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Routine follow-ups
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Customer care communications
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Social Media Management
Your content planned, posted and managed with intention.
I'll keep your social presence organised and consistent, from scheduling and publishing content to managing engagement and co-ordinating campaigns. You'll stay visible and connected to your audience, without it taking over your day.
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Content scheduling and publishing
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Engagement and message follow-up
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Campaign planning and launch coordination
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Performance reporting and insights
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Project Support
Get the processes out of your head and onto the page.
Whether it's a one-off project, a launch you need to land, or the SOPs you've been meaning to write down for two years, I'll help you turn the work that lives in your head into something organised, documented and repeatable. Particularly useful if you're scaling, hiring, or just want your business to keep running on the days you'd rather not be in it.
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Standard Operating Procedures (SOPs). Written, formatted, and easy to follow
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Project planning and coordination
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Launch and event support
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One-off task handling and process documentation
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SERVICES OFFERED
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Client & Communications Support
Professional, consistent communication that reflects your brand. I handle client emails, bookings and follow-ups so every interaction feels smooth, without you having to lift a finger.
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Client email handling
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Appointment scheduling
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Routine follow-ups
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Customer care communications
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Proofreading & Content Refinement
Clear, confident communication — without the small mistakes that undermine it. I check spelling, grammar, formatting and readability so your documents feel polished before they go out.
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Spelling, grammar and punctuation checks
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Formatting and layout consistency
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Clarity and readability review
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Final pre-send document checks
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SIMPLE, TRANSPARENT PRICING:
Three ways to work together, depending on how much support you need and how quickly you need it.

AD HOC SUPPORT
For one-off tasks or occasional help when something lands on your plate that you'd rather not deal with.
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£35 per hour – minimum 1 hour
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Maximum 72-hour turnaround time (working days)
MONTHLY RETAINER
For business owners who want consistent, ongoing support and faster turnaround. Best if you know you need help every week.
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Starting from £350 per month
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Secures dedicated each month
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Maximum 48-hour turnaround time (working days)

BESPOKE PACKAGES
For clients who want guaranteed time held for them (daily, weekly or monthly) with the fastest turnaround I offer.
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Pricing tailored to your package
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Guaranteed time slots, daily, weekly or monthly
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Maximum 24-hour turnaround (working days)
